The Neighbourhood Pharmacy Association of Canada is committed to effectively supporting our members throughout this crisis. As essential services, pharmacies are on the frontlines of COVID-19 every day, working to serve their communities. Even as the volume of patient inquiries increases, pharmacies continue creating capacity in healthcare systems across the country. They are an instrumental part of the medical response and circle of care. To make certain our members are represented and informed, the Association is channeling our advocacy and resources to the issues that matter most to pharmacy, in order to ensure pharmacy can serve patients. In collaboration with provincial pharmacy associations, government and other stakeholders, we are dedicated to providing our members the highest level of support, to allow their organizations to focus attention on pharmacy staff, patients and continuity of operations during the pandemic.
Patient health and safety is our top priority. Our members are committed, professional and engaged, working hard every day to advance the health and well-being of Canadians and their communities.
While we work hard to deliver quality care, we know there is always room to do better.
Recent reports of errors and deviations from standards of practice are concerning, and certainly do not meet our members’ expectations. We take all incidents, errors and deviations from standards of practice very seriously. Our members, working to complement the role of the provincial Colleges, have systems and processes in place for review and investigation. Where warranted, remedial action is taken.
We are also working to help make pharmacy even safer. We’re collaborating on multiple initiatives – such as a national medication errors database and accelerated implementation of ePrescribing and eHealth technologies – with multiple stakeholders, including the Canadian Pharmacists’ Association (CPhA) and its provincial counterparts, the professional colleges, governments, and patient and industry associations, all to improve healthcare outcomes and enhance patient safety.
To help focus broader pharmacy community attention and resources on improving healthcare outcomes and patient safety, Neighbourhood Pharmacies will convene Pharmacy Patient Safety discussions, to which all key stakeholders and interested parties will be welcome. Our goal will be to identify obstacles but more importantly, to come together and take action where we can. A real commitment to patient safety demands no less.
Our pharmacy teams remain the most accessible healthcare practitioners to Canadians when and where they need pharmacy services. We encourage Canadians to get to know their neighborhood pharmacy team, to help them get the most out of their care.
This is our commitment and we are the Neighbourhood Pharmacy Association of Canada.
For more information: Allan Austin, Director of Communications firstname.lastname@example.org 416.226.9100 ext. 222
More effective use of neighbourhood pharmacies and the broader pharmacy community offer the potential to save the Canadian healthcare system $8.5 billion to $11.0 billion over the next three years alone, while improving patient outcomes. These savings can be reallocated to other objectives and help maintain the standard of healthcare Canadians expect.
Through its members and associates, The Neighbourhood Pharmacy Association of Canada is driving innovative solutions, through advocacy, networking, research and information services.
Almost 80% of Canadians turn to their neighbourhood pharmacist for trusted, professional healthcare advice.
We are solution-focused partners working collaboratively for a sustainable and competitive pharmacy industry serving the best interests of patients.
No. 1 Solution-Focused Thought Leadership
No. 2 Enhanced Collaboration and Partnerships
No. 3 Proactive Advocacy
No. 4 Viable Sustainability